I’m presenting on Tuesday in a session billed: The Next Wave of WCM: Social Web Content Management. Here I’ll be looking at something I’ve blogged about before, that is the potential overlap between the nascent social software efforts from WCM vendors and pure social software products for customer-facing sites.
The preso will provide a snapshot of what is happening in both WCM and social software, as far as customer sites go, and try to outline some pros and cons of taking different approaches in terms of vendor selection. I also have a few quick case studies of customers that have a) gone with an independent provider of community/social software b) utilized the social features of an existing WCM provider or c) worked with open source that kind of straddles the line between the two.
Katey and I will also be using AIIM as an opportunity to talk with vendors, IT folks and business users more about content management and archiving for compliance and eDiscovery purposes. We’re in the early stages of a report on the emergence of “information governance” as a sector within ECM.
The schedule is getting tight but don’t hesitate to contact me if you’ll be there.