May 8th, 2008 — Content management, Search
The combination of search, text analysis and content management is turning into one of the central memes of this blog. This wasn’t deliberate, although it’s something we’ve deliberated internally for a couple of years.
There were plenty of partnerships between search and content management vendors around, but they seemed to us to be either at the press release level, i.e. little more than marketing, or to be as a result of a small handful of one-off projects in the field.
But it turns out others within the industry were thinking about much deeper integrations even if they weren’t saying so publicly.
About a year after Stellent and FAST (both then independent, of course) announced a partnership that resulted in Stellent OEMing FAST’s engine, FAST seriously considered buying Stellent.
I’ve heard from a couple of reliable sources that this was discussed at the highest level within FAST, but it chose not to pursue the deal and instead decided to veer way off its core business and ending up distracting itself to such an extent it got itself tied up in knots. This ended with it being forced to incur about $55m in charges in 2007 that resulted in its share rice plummeting and thus ending up costing Microsoft a lot less than it would have done.
Incidentally, one of those sidebars - Ezmo - a music community site (presented to analysts in February 2007 as a “customer” of FAST, when in fact the phrase that should’ve been used was”‘wholly-owned subsidiary”) was shut down in March.
Of course Stellent went on to be acquired by Oracle in 2007 and we’ve been impressed by the way the database giant has integrated the company so far.
But FAST and Stellent could have made for an interesting combination of the ability to manage and analyze unstructured content, and who knows, FAST-Stellent might’ve been a force to be reckoned with? Now we look to see what Microsoft - something of a toe-dipper when it comes to content management and Oracle, armed with a pretty decent search engine do to prolong this meme.
April 29th, 2008 — 2.0, Collaboration
Fred Wilson has an interesting post about whether or not there is an enterprise market for social software. He acknowledges that some products, particularly wikis, are doing well but questions the fundamental value of social software in enterprise communities that are “hobbled by the needs of the enterprise and cannot get that magical lift that an unbounded community provides.”
I think there are a couple of ways to look at this. Yes, on the public web, the “2.0″ changes are pronounced due to the masses that can participate. Facebook, Flickr, LinkedIn and even Google don’t make much sense without the explicit and implicit contributions of users and this has been a fundamental shift from Web 1.0. Everyone agrees on that point, I think.
But that doesn’t mean social technologies don’t have a role to play in enterprise apps as well. Is Enterprise 2.0 a market? Not really. That doesn’t mean I don’t use the phrase ’social software market.’ But it’s a bit of a catch-all. There are business problems, processes, applications that can and will become more social, the way these apps look, feel and work is evolving. And there are new and old vendors that are enabling that change.
I think where this will the biggest impact in the enterprise is in outwardly facing initiatives - web sites that become more two-way, user communities, more self-service and open product development processes. This is the biggest fundamental shift from the way these sites, processes, apps worked in the past. And that’s probably why this part of the market is mostly populated by start-ups and smaller companies at the moment.
Inside-the-firewall social software is simply an evolution of existing collaboration technologies - some of the social software suites on the market really aren’t hugely different from team collaboration products from a decade ago. Yes, there are different features, yes there is open tagging as opposed to structured taxonomies, yes there is blogging and so forth. But in the grand scheme of things, new features don’t equal a revolution — or a market.
This explains why the vendors that are likely to equip the most enterprises with inside-the-firewall social software are the same vendors that have been selling collaboration software for ages: Microsoft and IBM. As SharePoint gets better social networking, improved wikis and blogs, and perhaps, if we’re lucky, improved RSS support in the next release, it will become the de facto “enterprise social software” tool for all those many organizations using SharePoint. IBM will stay in the fight with Lotus Connections and Lotus Quickr, though it will likely be hard to stop the SharePoint juggernaut.
April 21st, 2008 — Search
Well, that’s one of those pesky search acquisitions sorted out anyway.
Microsoft and Fast Search & Transfer (FAST) will consummate (their words, not mine) the acquisition on Thursday (April 24) now that the conditions of the acquisition have been met, according to this. FAST has had the requisite number of shares tendered since February. The time since then has been spent clearing the regulatory hurdles.
I’d grown quite attached to those Oslo Stock Exchange announcements as they provided FAST-watchers like me with a a running commentary on FAST’s progress, listing each major customer win as they happened, along with a whole lot of other stuff, including last year’s major stumble.
The new chapter of Microsoft’s enterprise search business starts this week, which is good timing for us, as I’m speaking with them next week.
April 3rd, 2008 — Collaboration, Content management
It’s been a long week in the Reidy household…coughing, pink eye…anyone with little kids knows the drill. I’m finally catching up on some feed reading and there’s been some interesting dialogue this week about SharePoint. Is it possible to post about content management or social software these days without involving SharePoint?
March 7th, 2008 — Search, Text analysis
I’ve gathered all my current thinking on potential M&A in enterprise search in a SectorIQ that we published earlier this week to our customers. In it, I look at four main potential targets plus a few other small ones and look at a few of the likely acquirers. (This is the way we write all our Sector IQs, btw and they’re a great way of getting a quick grasp on what might be coming down the pike in any particular sector of the IT industry)
Fortunately those of you that are not our customers (yet!) are able to read it via our arrangement with the New York Times DealBook section. Click here to see the NY Times posting or go here to go straight to the report - and while you’re there, sign up for a trial of our M&A KnowledgeBase, where we’ve been collecting details of every IT, internet and telecoms deal since the start of 2002!
Finally, a quick word about the headline. We like to have some fun here at 451 with these things and while I appreciate that this one might have been pushing things a little in terms of clearly explaining what the report was about, when else would I be able to use it? 