Comments on: Ubuntu-Dell is great news. Its success tests Canonical’s support model.

By: The Dell-Ubuntu deal: How will Canonical handle the support?

The Dell-Ubuntu deal: How will Canonical handle the support? — Tue, 04 Mar 2008 21:50:26 +0000

[...] The 451 group has a nice article on how Canonical’s support model will hold up with the Dell-Ubuntu deal. [...]

By: Paid Pre Script

Paid Pre Script — Sun, 02 Mar 2008 01:50:45 +0000

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By: Linux Tech Blog» Blog Archive

Linux Tech Blog» Blog Archive — Sun, 17 Jun 2007 03:46:26 +0000

[...] The 451 group has a nice article on how Canonical’s support model will hold up with the Dell-Ubuntu deal. [...]

By: Linux Tech Blog» Blog Archive » The Dell-Ubuntu deal: How will Canonical handle the support?

Sun, 17 Jun 2007 03:43:28 +0000

[...] The 451 group has a nice article on how Canonical’s support model will hold up with the Dell-Ubuntu deal. [...]

By: Linux Tech Blog» Blog Archive » Dell - Ubuntu deal: technical details

Linux Tech Blog» Blog Archive » Dell - Ubuntu deal: technical details — Sun, 17 Jun 2007 03:41:44 +0000

[...] The 451 group has a nice article on how Canonical’s support model will hold up with the Dell-Ubuntu deal. [...]

By: FreeMySpace.info » What does the future hold for Ubuntu?

FreeMySpace.info » What does the future hold for Ubuntu? — Fri, 25 May 2007 16:37:18 +0000

[...] The buzz so far is incredibly positive. PC World just placed a 100 Best Products crown on Ubuntu’s head, Wired is asking, “Is Ubuntu Linux right for you, too?” and, the only pessimistic coverage I can dig up is this piece, which asks if Ubuntu’s support operations are ready for the big leagues and real n00b endusers. [...]

By: Biles

Biles — Thu, 10 May 2007 21:33:46 +0000

This is such good news.
I got a slackware package back in 95 (96?) called, hehe, Slackware 95 and IT WAS HELL to setup and HELL to use. I read and read and read. All the stuff I could get to read was just quotes from god-awful readmes, HOWTOS and FAQs and was written by geeks for geeks.
I got it to work and wound up learning a LOT. But I barely survived. When I finally got it working,there was a large amount of hair gone from the sides of my haed [easier to tear out from the side].
I have tried many many flavours of nix since then and they have gotten easier and easier to setup and use [I am much more adept too, so is it the nix or the user?].
Ubuntu is a real nice nix and ought not to scare away 100% of the people who take the plunge. And you are no longer stuck readinf nothing but geek docs when you have a problem, the Ubuntu crowd is forgiving and welcoming and you gotta have a pretty duh problem before getting laughed at.
Ah nevermind

By: Dell PCs to Ship with Ubuntu ‘Feisty Fawn’ - Not Just Linux

Dell PCs to Ship with Ubuntu ‘Feisty Fawn’ - Not Just Linux — Tue, 01 May 2007 20:07:51 +0000

[...] The 451 Group’s Nick Selby raises the second question (or set of questions) in today’s blog post: We believe that the market is there and ready for the offering. This success of this deal, then, will hinge on two key aspects. First is Canonical’s ability to scale its end-user tech support. Second is how Canonical will react when customers, for the first time since the launch of Ubuntu, are pissed off at it. [...]