Comments on: SugarCRM on line one http://blogs.the451group.com/opensource/2008/04/22/sugarcrm-on-line-one/ A blog for the enterprise open source community Tue, 07 Oct 2008 23:13:06 +0000 http://wordpress.org/?v=2.5.1 By: Brian http://blogs.the451group.com/opensource/2008/04/22/sugarcrm-on-line-one/#comment-218845 Brian Fri, 02 May 2008 20:08:57 +0000 http://blogs.the451group.com/opensource/?p=773#comment-218845 SugarCRM has an internal engineering team that builds and maintains the whole of the application. The "open source contributions from programmers" that you mention occurs more in the form of providing additional "eyes" to weed out bugs, as well as on SugarForge and SugarExchange where they can post and even sell their additions to Sugar. SugarCRM is a COMMERCIAL Open Source provider of CRM, which means that while they do have commercial aspirations, they still make an open source application available to all for free. Think of it more like a VAR taking an open source product, like MySQL, and adding their own bells and whistles to it, then repackaging it and selling it for a profit. Nobody would begrudge the VAR, but this is essentially what SugarCRM does--only, they are both the VAR and the open source provider rolled up into one. SugarCRM has an internal engineering team that builds and maintains the whole of the application. The “open source contributions from programmers” that you mention occurs more in the form of providing additional “eyes” to weed out bugs, as well as on SugarForge and SugarExchange where they can post and even sell their additions to Sugar. SugarCRM is a COMMERCIAL Open Source provider of CRM, which means that while they do have commercial aspirations, they still make an open source application available to all for free. Think of it more like a VAR taking an open source product, like MySQL, and adding their own bells and whistles to it, then repackaging it and selling it for a profit. Nobody would begrudge the VAR, but this is essentially what SugarCRM does–only, they are both the VAR and the open source provider rolled up into one.

]]> By: Fred Steele http://blogs.the451group.com/opensource/2008/04/22/sugarcrm-on-line-one/#comment-218786 Fred Steele Thu, 01 May 2008 18:34:28 +0000 http://blogs.the451group.com/opensource/?p=773#comment-218786 I fail to see how SugarCRM is anything but a leech, taking advantage of open source contributions from programmers, and then taking all the money when they sell the product. It seems to me that to call yourself "open source" and then sell your products is contradictory, especially when Sugar CRM has been built by thousands of people who gave their time and ideas for free, and they get nothing. I fail to see how SugarCRM is anything but a leech, taking advantage of open source contributions from programmers, and then taking all the money when they sell the product. It seems to me that to call yourself “open source” and then sell your products is contradictory, especially when Sugar CRM has been built by thousands of people who gave their time and ideas for free, and they get nothing.

]]> By: infoworld.com http://blogs.the451group.com/opensource/2008/04/22/sugarcrm-on-line-one/#comment-218229 infoworld.com Tue, 22 Apr 2008 17:18:45 +0000 http://blogs.the451group.com/opensource/?p=773#comment-218229 <strong>SugarCRM, NetSuite get boost from BT deal...</strong> BT said Tuesday it will sell enterprise software products from NetSuite and SugarCRM to its small and... SugarCRM, NetSuite get boost from BT deal…

BT said Tuesday it will sell enterprise software products from NetSuite and SugarCRM to its small and…

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