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Strategies for creating business opportunities based on open source software

Matthew Aslett, September 18, 2009 @ 5:48 am ET

(Or: Not open source business models)

A year ago this week I completed work on our Open Source is Not a Business Model report. The report and its findings have been very much in my mind this week however, as I presented some of the findings to an event organised by Intellect in London yesterday, and due to Stephen Walli’s posts presenting open source business tactics in one slide, and arguing that there is no such thing as an open source business model.

I was reminded that when we published our report its title was seen by some to be highly controversial. That was not our intention - indeed I saw it as a simple statement of fact based on our research findings - but has been interesting during the year and at yesterday’s event to see how the idea has now become widely acknowledged to be true. (I am not saying that it all down to our report, by the way, I think we were somewhat fortunate in that our timing coincided with a wider realisation that references to “the open source business model” were confusing and inaccurate).

I first noticed the tide had turned at OSBC in March when Red Hat CEO Jim Whitehurst declared “there is no open source business model”. This was significant, not just because of the status of Red Hat and Jim, but also because it directly contradicted Michael Tiemann’s earlier claim that Red Hat acquisition Cygnus had created “the open source business model.” (Believe me, contracting Michael was not something I took lightly when putting together the report, although given that Cygnus was the first open source software vendor, his statement was valid at the time).

As I noted in the tweet about Jim’s statement, I had originally wanted to call our report “there is no open source business model” - a statement that Stephen Walli repeated in his post yesterday. The title was rejected by our editors, however, on the grounds that it was improper use of the English language.

I am very glad that they took that decision, because in hindsight the statement “there is no open source business model” would have been inaccurate in the context of our report. We identified that there are multiple models used to build a business around open source: theoretically hundreds.

The way we came to this conclusion was by realising that a business model based around open source software is not a stylized single entity (”the subscription model”, the “dual licensing model”) but a combination of the open source software license for a specific project (the choice of which may or may not be the vendor’s decision) along with three factors that were more often that not at the vendor’s discretion:

1. the product development model
2. the vendor’s software licensing strategy
3. the revenue trigger

An explanation of these and the classifications that we came up with can be found here.

In arguing that “there is no such thing” as an open source business model, Stephen argued that none of the tools or strategies used by vendors to make money from open source are unique to open source.

I would agree with this. If you look at our list of revenue triggers (the things the customer actually pays money for such as commercial license, SaaS, service, custom development) none of them are specific to open source. However, when you look at the development models (vendor, community, mixed and hybrid) and licensing strategies (dual-licensing, Open-Core, assembled open source etc) these are definitely unique to open source. That is to say that open source development and licensing create unique challenges and opportunities for vendors looking to build businesses around open source software.

Stephen writes: “Open source software is a key economic driver from an engineering efficiency and software reuse perspective, but it also opens new opportunities and additional tools for product management to engage better with customers and improve both the top line and the bottom line.”

I agree, but would argue that vendors need to put strategies in place to deal with those opportunities and tools that that are different from the strategies used with traditional software development and proprietary licensing.

It could be argued that the combination of those strategies within a company that has been set up specifically to build a business around open source software would result in what could be referred to as *an* “open source business model”.

Stephen also points out that “when you get into the discussion it immediately degenerates when you try to assign certain companies to certain models”. This is indeed true, which is why we specifically avoided doing so in our report (although we did associate different companies with different strategies, which enabled us to come with statistics such as “60% of open-source-related vendors are utilizing traditional commercial licensing strategies to generate revenue from open source software”. Whether it would be practical or advisable to attempt to do this again is not clear to me right now).

It also gets difficult, as Stephen states, when you begin to look at multi-product companies which use a combination of strategies, which is why attempting to define complete models and associate them with specific companies is a bad idea. It is also difficult when you start looking at traditional vendors utilising OSS for specific projects alongside their proprietary software. However I would argue that - for example - Actuate has assembled strategies for creating a business model around BIRT.

Whether you refer to that as an “open source business model” is a matter of semantics.

What we are verging on here with attempts to define whether a business model is inherently “open source” is arguments around whether it is possible to define an “open source vendor”, something that I have previously done for the purposes of our reports, but which is increasingly futile. As Matt Asay stated recently: “We are all open-source companies now. Which also means that none of us are.”

We are planning to update “Open Source is Not a Business Model” next year and I am somewhat glad that I don’t have to face the problem yet of deciding which vendors will be included in our assessment and which won’t. What I do know is that it would be impossible and impractical to limit our assessment to “open source vendors” not least because - whatever the definition - it would provide an imbalanced view of what we are trying to ascertain, which is how vendors - all vendors - make money from free and open source software.

The trick is not to try to define and pigeon-hole vendors based on their business models, but to try to identify the strategies for creating business opportunities based on open source software that they use within those business models.

I stated above that in “Open Source is Not a Business Model” we identified that there are multiple models used to build a business around open source: theoretically hundreds. At the time I referred to those as “open source business models”. I am confident we will not be doing so this time next year.

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Collapse Comment by Michael Tiemann, September 18, 2009 10:59 am

Matthew,

I’m sure that a writer of your skills could easily publish several reports using the template “X” is not a business model. For example, it is immediately obvious to me that “Software is not a business model”. It is equally obvious that “IT is not a business model”. Indeed, “Technology is not a business model.”

My business model question for you is this: what actual investable hypothesis can be informed from any such perspectives?

Collapse Comment by Matthew Aslett, September 18, 2009 11:33 am

Michael,

Thanks for your comment. I think the key issue is that it wasn’t immediately obvious to people that open source is not a business model, and that the confusion was potentially detrimental to open source. The thing that triggered the report for me was hearing multiple execs from companies outside open source taking about using “the open source business model” and assuming that it was a fast track to success that went something like:

release software under open source license -> downloads -> ??????? -> profit!

Clearly the more companies followed this misunderstanding the greater the risk that open source would be seen to be failing to deliver on this “model”. We know from experience of talking to and working with clients that our report has helped some people/companies to identify the development and licensing strategies they needed to put in place of ??????? to ensure that they are successfully engaging with open source.

Collapse Comment by Michael Tiemann, September 23, 2009 6:22 am

You say “We know from experience of talking to and working with clients that our report has helped some people/companies to identify the development and licensing strategies they needed to put in place of ??????? to ensure that they are successfully engaging with open source.”

Now I say ??????? because to me the one thing that open source *does* clarify is precisely the question of development and licensing strategies. The value I would expect you to add is not papering over what the OSI and the open source community have already made completely plain. Rather, the ??????? of your “business model” discussion should be focused on what *services*, what *capabilities*, what *value* can be delivered by best use of open source.

Surely you understand that by definition, open source licensing is…open source licensing. There’s not much explaining to do there!

Collapse Comment by Matthew Aslett, September 23, 2009 6:42 am

Hi Michael,

As you are aware the use of an OSI approved license does not require a collaborative development model, and the license used for a vendor’s *product* is not necessarily the same license applied to the underlying *project*.

The issue then is how and why vendors should engage in collaborative development and how and why vendors should use particular licensing options in order to benefit the vendor, the customer, and the underlying project. I have no doubt that this is completely plain to you, but it is not to others.

So yes the focus is on “what *services*, what *capabilities*, what *value* can be delivered by best use of open source”, and also what approaches to development and product licensing best deliver those.

(Comments wont nest below this level)
 
 
 
 
Collapse Trackback by Once More unto the Breach, September 22, 2009 4:16 pm

Making Money from Open Source and the Business Model Debate…

Matt Aslett makes great observations about open source business models in a recent blog follow-up discussion: I am very glad that they took that decision, because in hindsight the statement “there is no open source business model” would have been…..

 
Collapse Comment by Carlo Daffara, September 23, 2009 7:16 am

I agree with Matt - one of the reasons for our work on OSS business models within FLOSSMETRICS was not motivated by an academic idea of “measuring” something, but through the observation that models (or whatever you want to call them) are distinct, and have properties that impact the development model, the community model, advantages and disadvantages, and by knowing these properties a company can align their strategy better.
In this sense, I may agree with Stephen that there is no “OSS model” - as I wrote before, open source is not something magic that makes the existing economic rules unnecessary or void. It is, however, something different, because it creates differences with the shrinkwrap proprietary model, and these differences may be exploited for increased efficiency. On the other hand, there is no worse result of the “OSS business model myth” than some company blindingly throwing out their strategy to follow the “model du jour” and going out of business.

 
Collapse Comment by Simon Phipps, September 23, 2009 7:31 am

I’ll repeat what I said on Stephen’s post and go further than you, Matthew. To assert there is “an open source business model” is to lose sight of the nature of open source. It may have been a fair thing to do when open source has a novelty to business minds, but even considering there could be such a thing leads people to misunderstand open source and treat the exceptions - like MySQL - as the rule. Not that it’s wrong to monetise ubiquity at the point of deployment by delivering the value that allows scaling. It’s just most open source community members don’t do that.

An open source project is a community of participants that gathers around a free software commons, with each participant aligning a fragment of their interests with the interests of all the others there in order to collaborate. The OSI-approved license gives them the freedom to do so. Each participant comes to the community with their own individual interest, which in the case of a business will stem from their own business model.

An open source community is thus a mix of many motivations. If there’s only one motivation present - only one “business model” - it’s unlikely there is any true community either. People only care about the business model when there’s only one business; in a real community the only way to get along is to mind your own business (model).

 
Collapse Pingback by Mind Your Own Business (Model) | TuxWire : The Linux Blog, September 23, 2009 11:41 am

[...] but the “there is no open source business model” discussion has woken up again, with Matthew Aslett and Stephen Walli in particular chipping in [...]

 

[...] great blog posts from Simon Phipps (I commented), Stephen Walli (I also commented), and Matt Aslett debate the question of whether there is such as thing as an open source business model. Everyone [...]

 
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